Our valued customers; As KATSAN KATGUT SANAYI VE TICARET A.S. (“Katsan or Company”) we would like to inform you about our practices and your rights within the scope of the General Data Protection Regulation numbered 6698 (“GDPR”). Within the scope of Article 10 titled “Data Supervisor” and Article 11 titled “Rights of the Related Person” regulated in the General Data Protection Regulation; regarding your other rights enumerated in Article 11 of the General Data Protection Regulation, and for what purpose your personal data will be processed, to whom and for what purpose your processed personal data can be transferred, the method of collecting your personal data and the legal reason, we respectfully submitted this Clarification Text (“Clarification Text”) to your information in order to inform and enlighten you.
Protection of the privacy and security of the personal data you provide us is an important issue for Katsan. In this direction; we take necessary technical and administrative security measures to protect your personal data against unauthorized access or loss, misuse, disclosure, alteration or destruction of this information within the scope of information security standards and procedures. The respective security measures are provided at a level appropriate to possible risks, taking into account the technological possibilities. Despite Katsan takes the necessary information security measures, in the event that personal data is damaged as a result of attacks on the website and the system, or is seized by third parties, Katsan will do its part to notify you and the Personal Data Protection Board immediately.
1) Identity of the Data Controller
The Data Controller is registered with the care of Izmir Trade Registry with the registration number 1109 / K.841. The Data Controller is KATSAN KATGUT SANAYI VE TICARET A.S., with the number 0528 0046 7580 0016 Mersis, whose headquarters is located and having its head office in AOSB 10041 sok. No:22 Cigli,Izmir TURKEY.
2) Purposes of Processing Personal Data
Your personal data are processed based on one or more of the personal data processing conditions specified in Article 5 of the GDPR or based on your explicit consent. It complies with the personal data processing principles specified in Article 4 of the GDPR and the obligations sought in the relevant legislation.
Your personal data;
– Carrying out the necessary work by our business units and / or partners in order to benefit our Customers from the products and services offered by our Company,
– Creating and managing customer records,
– Performing evaluation, analysis and risk management studies regarding customers within legal boundaries,
– Customizing the products and services offered by our company according to the tastes, usage habits and needs of our customers and recommending them to our customers,
– Informing about changes that may occur in our terms of service and electronic services,
– Ensuring the legal and commercial security of our company and the people with whom it has a business relationship,
– Planning the work carried out with our business partners, authorized dealers, authorized services and suppliers,
– Organization and follow-up of techniques such as vehicle test drives,
– Determining and implementing our company’s commercial and business strategies,
– Conducting market research and analysis, including customer satisfaction surveys,
– Resolving customer complaints and putting into operation data access or correction requests,
– Participating in competitions, prize draws, similar promotions and loyalty programs and managing these activities,
– In case of an application for loan opportunities offered by our contracted loan providers for our products and / or services; follow-up, planning and execution of loan evaluation procedures to be made by loan providers before these institutions,
– Facilitating the social media sharing function,
– Planning and realizing customer specific sales and marketing activities,
– Follow up and execution of legal processes and communication processes with official institutions,
– Planning information security processes, creating and managing information technology infrastructure,
– Performing risk management, ensuring business continuity, following up contract processes or legal requests,
– Be continuing business and operations,
– Carrying out company activities and procedures,
– Conducting customer relations and monitoring corporate governance activities,
– Fulfillment of warranty obligation, follow-up of automobile insurance and insurance processes,
– Including sales-related invoicing; carrying out financial, accounting and financial transactions, performing risk management,
– Fulfillment of obligations related to after sales support, determination of damage or accident processes and value, execution and follow-up of loss of value and miscellaneous processes,
– Sales and marketing of Katsan surgical threads and needles,
– Contacting potential customers at fairs, roadshows, exhibitions, sponsorships and similar potential customer events organized to increase brand awareness, making active visit and event planning, in this way determining potential consumers and informing consumers about the campaigns,
– Determining and defending legal rights; protecting your activities or the activities of our business partners, our rights, privacy, security or property and / or your or others’ assets and applying available remedies or limiting our loss,
– Establishing contractual processes such as sales, after-sales support and leasing with you as our customers, execution and follow-up of all necessary transactions, car rental, starting, evaluating and finalizing the rental request process of customers, risk assessment, execution of contract processes, in short, planning and execution of operational processes related to leasing,
– Risk management, ensuring business continuity, follow-up of contract processes or legal requests,
– It can be processed within the scope of personal data processing conditions and purposes specified in articles 5 and 6 of the GDPR for purposes such as conducting market research, planning and organizing activities for ensuring and / or increasing commitment to products and services.
3) To Whom and For Which Purposes Your Personal Data May Be Transferred
Provided that sufficient and effective measures are taken in accordance with the security and confidentiality principles determined in the legislation in order to ensure the realization of the above-mentioned purposes, your personal data; Particularly, Katsan and its direct and indirect subsidiaries, it can be shared with our domestic and foreign business partners, suppliers, our shareholders, authorized dealers, authorized services, logistics companies, event companies, digital agencies, call center service providers, audit companies, banks, financial institutions, insurance companies, law, tax, etc. with consultancy firms receiving support in the fields, insurance companies and miscellaneous business partners, subsidiaries, storage, archiving, information technology support (server, hosting, program, cloud computing) at home and abroad, third parties outsourcing services in areas such as security, call center, sales and marketing, legally authorized public institutions and private persons and institutions, Katsan group companies located abroad within the scope of the personal data processing conditions and purposes specified in Articles 8 and 9 of the GDPR and can be transferred abroad.
4) The Method and Legal Basis of Collecting of Personal Data
Your personal data by Katsan; All information and documents provided by you directly to Katsan, your sharing in telephone or e-mail correspondence, are obtained during your visit to our workplace, during promotional and sponsorship events, through our other business partners or from our authorized dealers and services, institutions and organizations with which Katsan cooperates or from contracted vendors, official institutions such as the General Directorate of Security, Risk Center and third parties including but not limited to these. After all, General Directorate of our Company in accordance with the Law; Our authorized dealers, authorized services, call center, Katsan and / or contracted institution websites,Your visit to our website is to be obtained through cookies and similar technologies in an automatic or non-automatic written, verbal or electronic environment through mobile applications and other similar channels. In order for Katsan to continue its activities, within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the KVKK and in line with the principles and procedures stipulated by other relevant legislation, the purposes specified in this Clarification Text are provided. At the same time, it is processed for legal reasons to fulfill our legal obligations.
5) Your Rights Under GDPR
By applying to Katsan in accordance with Article 11 of the GDPR;
– Learning whether your personal data is being processed,
– If your personal data has been processed, to request information regarding this,
– Learning the purpose of processing your personal data and whether they are used appropriately for their purpose,
– Knowing the third parties in the country or abroad to whom your personal data has been transferred,
– Requesting correction of your personal data if it is incomplete or incorrectly processed, and to request notification of the transaction made within this scope to third parties to whom personal data have been transferred,
– Requesting the deletion or destruction of personal data in the event that the reasons requiring its processing disappear, although it has been processed in accordance with the provisions of Law Numbered 6698 and other relevant laws and reguesting notification of the transaction made within this scope to third parties to whom personal data has been transferred,
– Objecting to this result in the event that a result occurs against you, especially if your processed personal data is analyzed through automated systems,
– In the event that your personal data is processed illegally and you suffer damage for this reason, you have the right to demand the compensation of the damage.
In accordance with Article 13 of the GDPR, you can send your request to use your above-mentioned rights to our e-mail address info@katsanas.com with a secure electronic signature or you can hand in a petition with a wet signature to the AOSB 10041 sok. No:22 Cigli,Izmir address with documents identifying you or you can forward it through a notary. You can access the application form for your request at www.katsanas.com.
Katsan will finalize your requests regarding your rights free of charge as soon as possible and within 30 (thirty) days at the latest, depending on the nature of the request. In case there is an additional cost related to the finalization of the requests by Katsan, the fees in the tariff determined by the Personal Data Protection Board may be requested by Katsan. In cases where your personal data is processed with explicit consent, we would like to state that if you withdraw your express consent, you will be removed from the membership / loyalty program where such explicit consent processing is required and we would like to emphasize that you will not be able to benefit from the advantages you have benefited from as of the relevant date.
You can always follow the changes within the scope of our legislation and practice regarding personal data on the relevant page of our website.
The User / Users acknowledge and declare that it is important that the information they share on the website is correct and kept up-to-date in terms of their rights to their personal data and other relevant legislation in the sense of the Personal Data Protection Law Numbered 6698 and and they accept and declare that the responsibilities arising from providing wrong information will be their sole responsibility.
Your personal data processed for the purposes specified in this Clarification Text; When the purpose that requires processing in accordance with the relevant provisions of the GDPR is no longer valid and the time periods determined by the laws according to the 138th article of the Turkish Penal Code have passed, we will continue to use it by being anonymized.
Katsan can make changes in this Clarification Text at any time. These changes become effective immediately upon the posting of the amended new Clarification Text on the www.katsanas.com site.
You can send all your requests regarding GDPR to info@katsanas.com email address.